I did not receive all the items I ordered

1. If an item is missing from your package, it may have been shipped separately. Please check your Order Confirmation to see if each item has been assigned a different tracking number.
   1. If all items were shipped using the same tracking number, click here to submit a ticket and attach a copy of the packing slip or any of the paperwork that came in with the parcel so we can further check for you.
      1. If the packing slip or any of the paperwork you attached shows an item is missing, please allow us to make things right and ship the missing item/s ASAP! 
   2. If the items were shipped separately, please click here to check how to track your remaining parcel.
      1. To check with your local post office, please click here to see the most common carriers.
2. If you're unable to identify if your items were shipped all together or separately, click here to submit a ticket so we can further check for you.

WE'RE HERE TO HELP!

If you require further assistance, submit a ticket here. We will respond within 48 hours.